Terms & Conditions
Credit and debit card payments
All card details entered into the Quiz Express website are handled by Paypoint.net, one of the UK’s leading payment processors, who provide the highest standards of electronic security to protect your sensitive data. PayPoint's payment platform & security page can be viewed here and their PCI certificate can be viewed here .
Subscription payments
When you subscribe to our quizzes, we will contact you to confirm your subscription request & to acquire details of the card you wish us to charge each time we deliver your subscription. In order to subscribe, you will need to provide us with your permission to charge your card. This permission is given by way of ticking the dedicated check-box on the subscription request page. You will be unable to subscribe unless this box is ticked. Your card details will be stored with Paypoint for these recurring transactions and will not be stored in any form by Quiz Express.
Subscription adjustments and cancellations
You can cancel or adjust your subscription and payment for it at any time, by telephone, email or any other method. We will confirm receipt of your instruction within 2 workings days.
VAT
For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free.
Cookies
Cookies are used on this site to keep track of the items in your shopping basket and to store details of your order. If you turn off cookies, you will be unable to place orders.
Delivery by download
Orders to be delivered by download will be available immediately after payment by way of an instant link to myAccount-myQuizzes. We also send a confirmation email that contains a link to access your quizzes.
Delivery by post
Orders to be delivered by post will normally be despatched within 4 working days and currently do not carry an additional postal charge although we reserve the right to charge for postal delivery for subsequent orders at a later date, prices for which will be published on the site prior to purchase.
Returns
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If on receipt of our quizzes, you feel you would have preferred a different level, format or version of quiz (or a combination of these), please contact us to arrange delivery of a free re-issue. Please note; The questions will be the same 'source' questions.
Quibbles
We encourage and appreciate feedback on our questions (including the critical kind) so please feel free to send in any comments and any quibbles. We will endeavour to provide our response before your next quiz night so it can be relayed to players. This provides teams with a point of contact for their queries and gives us some enjoyed participation in our quizzes, even when on the rare occasion, we have had to put our hands up!
Copyright
All quizzes on this site are unique and original works created by the staff of Quiz Express for Quiz Express. They remain the copyright of Quiz Express and shall not be lent, hired out, resold or copied without the written permission of Quiz Express. These terms and conditions do not affect your statutory rights. If you have any queries about our terms & conditions, please contact us